Table of Contents
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• Governance Overview
• Board of Directors
• Management
• Personnel
• Accountability & Oversight
• Grievance and Complaints Mechanism
• Whistleblowing & Protected Disclosures
• Standards & Certifications
• Human Rights Declarations
Al Arish Security Services operates under a structured governance framework designed to ensure lawful, ethical, and accountable delivery of private security services. Governance oversight is exercised through clearly defined leadership roles, management controls, and formal policies aligned with national law, international standards, and the International Code of Conduct for Private Security Service Providers (ICoCA).
The company’s governance framework integrates strategic oversight, operational control, risk management, human rights compliance, and accountability mechanisms. This framework supports transparency, professional conduct, and continuous improvement across all operations.
Key governance pillars include Board and Management oversight, personnel accountability, quality and risk management, health, safety and environmental controls, human rights protections, grievance and whistleblowing mechanisms, and compliance monitoring.
Board of Directors
Governance Role of the Board
الدور الحوكمي لمجلس الإدارة
The Board of Directors of Al Arish Security Services provides strategic direction, governance oversight, and fiduciary supervision to ensure that the company operates in a lawful, ethical, and sustainable manner.
The Board is responsible for setting the company’s strategic objectives, overseeing executive management, and ensuring compliance with applicable laws, regulatory requirements, and international standards relevant to private security operations.
Board Responsibilities
مسؤوليات مجلس الإدارة
The responsibilities of the Board of Directors include:
• Strategic oversight and long-term planning
• Approval of corporate policies and ethical standards
• Oversight of compliance with national laws and international frameworks
• Monitoring organizational performance and risk
• Ensuring accountability, transparency, and good governance practices
Board Composition
تكوين مجلس الإدارة
The Board of Directors is composed of senior individuals with experience in security operations, governance, and organizational leadership. Board members are appointed in accordance with company governance procedures.
Individual director profiles are published where appropriate and subject to management approval.
Management Structure and Oversight
هيكل الإدارة والرقابة
The management team of Al Arish Security Services is responsible for the day-to-day leadership, operational control, and implementation of the company’s strategic objectives.
Management ensures that all security operations are planned, supervised, and executed in compliance with applicable laws, regulatory requirements, and international standards, including the International Code of Conduct for Private Security Service Providers (ICoCA).
Roles and Responsibilities
الأدوار والمسؤوليات
Key management responsibilities include:
• Operational planning and control
• Compliance with legal, regulatory, and contractual obligations
• Oversight of personnel recruitment, training, and performance
• Risk management and incident oversight
• Client engagement and service quality assurance
• Implementation of company policies and ethical standards
Leadership Approach
نهج القيادة
Al Arish management promotes a leadership approach based on accountability, professionalism, and transparency. Managers are expected to lead by example, ensure adherence to company policies, and foster a culture of lawful and ethical conduct across all levels of the organization.
Management performance is monitored through reporting, reviews, and internal oversight mechanisms to support continuous improvement.
Management Profiles
ملفات الإدارة
Public profiles of senior management personnel are published where appropriate and subject to formal approval. Profiles focus on professional experience, leadership roles, and areas of responsibility, without disclosing sensitive or personal information.
Personnel Overview
نظرة عامة على الموظفين
Al Arish Security Services employs a diverse workforce of security professionals deployed across its areas of operation in the Republic of Yemen. Personnel are selected, trained, and managed to ensure professional conduct, operational effectiveness, and compliance with legal and ethical standards.
The company’s personnel model supports a range of operational requirements, from static guarding and mobile patrols to supervisory, training, and support functions.
Recruitment and Vetting
التوظيف والفحص
Al Arish applies structured recruitment and vetting processes to ensure that personnel meet suitability, competence, and integrity requirements. Recruitment practices are aligned with applicable labour laws and company policies.
Vetting measures may include identity verification, background checks where legally permitted, and assessment of fitness for assigned duties.
Training and Professional Development
التدريب والتطوير المهني
All personnel receive initial and ongoing training appropriate to their roles and responsibilities. Training covers legal obligations, company policies, human rights awareness, use-of-force principles, and client-specific requirements.
Professional development is supported through refresher training, supervision, and performance evaluation.
Conduct, Discipline, and Welfare
السلوك والانضباط والرعاية
Personnel are required to adhere to the company’s Code of Conduct and Ethics and to perform their duties with professionalism and respect for human dignity.
Disciplinary and grievance procedures are in place to address misconduct and workplace concerns, while welfare considerations are integrated into personnel management practices.
Governance and Accountability Framework
إطار الحوكمة والمساءلة
Al Arish Security Services maintains a structured governance and accountability framework to ensure that all operations are conducted lawfully, ethically, and in accordance with applicable regulations and international standards.
Accountability is integrated into daily operations through clear management responsibility, supervision, and reporting structures that apply across all levels of the organisation.
Al Arish Security Services maintains a structured governance and accountability framework to ensure that all operations are conducted lawfully, ethically, and in accordance with applicable regulations and international standards.
Accountability is integrated into daily operations through clear management responsibility, supervision, and reporting structures that apply across all levels of the organisation.
Al Arish Security Services maintains an accessible grievance and complaints mechanism in line with ICoCA principles and applicable legal requirements.
Al Arish provides accessible grievance and complaints mechanisms for employees, clients, and affected third parties.
All complaints are recorded, assessed, and addressed in a timely and impartial manner in line with company policy and applicable legal requirements.
Employees, clients, and affected third parties may raise concerns regarding security operations, personnel conduct, or potential human rights impacts. Complaints may be submitted without fear of retaliation and are handled confidentially.
• Grievance Submissions: hodsecurity@alarish.com
• Alternative Reporting Channels: hodsecurity@alarish.com
• Anonymous Reporting: hodsecurity@alarish.com
Handling of Complaints
All grievances and complaints are logged, assessed, and reviewed in a timely and impartial manner. Where required, investigations are conducted by designated personnel independent from the matter under review.
Corrective or disciplinary actions are implemented where breaches are identified, and complainants are informed of outcomes where appropriate, subject to confidentiality and legal constraints.
Confidentiality and non-retaliation
Al Arish Security Services prohibits retaliation against any individual who raises a concern in good faith. Confidentiality is maintained throughout the grievance handling process, subject to legal obligations. Concerns may be raised without fear of retaliation and are treated confidentially.
Incident Reporting and Investigation
الإبلاغ عن الحوادث والتحقيق فيها
All security-related incidents, including allegations of misconduct or misuse of force, are subject to formal incident reporting procedures.
Incidents are reviewed by designated management personnel, investigated where required, and addressed through corrective or disciplinary measures in accordance with internal policies and the law.
Disciplinary Measures and Corrective Action
الإجراءات التأديبية والإجراءات التصحيحية
Where breaches of company policy, legal obligations, or ethical standards are identified, appropriate disciplinary action is taken. Measures are proportionate to the nature and severity of the conduct and consistent with due process.
Corrective actions may include retraining, procedural improvements, or administrative measures to prevent recurrence.
Oversight and Continuous Improvement
الرقابة والتحسين المستمر
Al Arish Security Services applies oversight mechanisms to monitor compliance, performance, and conduct across its operations.
Al Arish Security Services maintains a whistleblowing mechanism that enables employees, contractors, and third parties to report concerns regarding misconduct, unethical behaviour, legal violations, or breaches of company policy.
Reports may be made in good faith and without fear of retaliation. Whistleblowers are protected from dismissal, disciplinary action, discrimination, or any form of adverse treatment as a result of raising a concern.
Whistleblowing reports may relate to, but are not limited to:
All whistleblowing reports are handled confidentially and are assessed independently of operational command structures where appropriate. Reports are investigated promptly and impartially, and corrective or disciplinary action is taken where violations are substantiated. Reporting mechanism: Email: alarish.whistleblowing@alarish.com
تُحافظ شركة العريش للخدمات الأمنية على آلية للإبلاغ عن المخالفات تُمكّن الموظفين والمتعاقدين والأطراف الثالثة من الإبلاغ عن أي مخاوف تتعلق بسوء السلوك أو التصرفات غير الأخلاقية أو الانتهاكات القانونية أو مخالفات سياسات الشركة.
يمكن تقديم البلاغات بحسن نية ودون خوف من الانتقام. ويتمتع المبلّغون بالحماية من الفصل أو الإجراءات التأديبية أو التمييز أو أي شكل من أشكال المعاملة السلبية نتيجة إثارة أي مخاوف.
قد تتعلق بلاغات الإبلاغ عن المخالفات، على سبيل المثال لا الحصر، بما يلي:
تُعامل جميع بلاغات الإبلاغ عن المخالفات بسرية تامة، ويتم تقييمها بشكل مستقل عن هياكل القيادة التشغيلية حيثما كان ذلك مناسباً. وتُحقق البلاغات بسرعة وبحياد، ويتم اتخاذ الإجراءات التصحيحية أو التأديبية عند ثبوت المخالفات.آلية الإبلاغ:
البريد الإلكتروني: alarish.whistleblowing@alarish.com
Regulatory Licensing and Legal Compliance الترخيص التنظيمي والامتثال القانوني
Al Arish Security Services operates as a licensed private security company in the Republic of Yemen. The company is authorized by the Ministry of Interior (MOI) to provide private security services and is registered with the relevant Chambers of Commerce.
All operations are conducted in accordance with applicable national laws, regulations, and licensing conditions.
International Standards and Codes of Conduct المعايير الدولية ومدونات قواعد السلوك
Al Arish Security Services aligns its operations with internationally recognised standards and ethical frameworks applicable to private security service providers.
The company formally aligns with the International Code of Conduct for Private Security Service Providers’ Association (ICoCA) and integrates its principles into internal policies, training programmes, and operational oversight mechanisms.
Human Rights and Ethical Standards حقوق الإنسان والمعايير الأخلاقية
Respect for human rights and ethical conduct is central to Al Arish operations. The company recognises international human rights law and international humanitarian law as guiding frameworks for security activities, particularly in conflict and high-risk environments.
These principles are embedded through training, supervision, incident reporting, and disciplinary procedures.
Certification Status and Verification حالة الاعتماد والتحقق
Where certifications or external accreditations are held, Al Arish makes verification information available to clients and authorized stakeholders upon request.
Certification logos and reference details displayed on this website reflect current status and scope at the time of publication. 10 February 2026
Commitment to Human Rights
الالتزام بحقوق الإنسان
Al Arish Security Services is committed to upholding, promoting, and protecting the human rights of all individuals affected by its operations. The company recognises the inherent dignity and equal rights of all people and integrates respect for human rights into all aspects of service delivery.
Al Arish aligns its operations with the International Bill of Human Rights, International Humanitarian Law, and the International Code of Conduct for Private Security Service Providers’ Association (ICoCA).
Labour Rights and Fair Employment
حقوق العمال والتوظيف العادل
Al Arish prohibits all forms of discrimination and is committed to equal opportunity in recruitment, employment, training, and advancement. Employment decisions are based on merit, competence, and role requirements.
The company strictly prohibits forced labour, bonded labour, and child labour and adheres to applicable national labour laws and international labour standards.
Respectful Workplace and Community Engagement
بيئة عمل محترمة والمشاركة المجتمعية
Al Arish is committed to providing a workplace free from harassment, abuse, and exploitation. All personnel are required to conduct themselves with professionalism and respect for human dignity.
The company respects local communities and cultural traditions and seeks to engage constructively with communities affected by its operations, including, where applicable, respecting the rights of indigenous peoples.
Use of Force and Protection of Civilians
استخدام القوة وحماية المدنيين
The use of force by Al Arish personnel is governed by strict rules requiring that force be lawful, necessary, and proportionate. Personnel are trained to prioritise de-escalation and the protection of civilians.
All incidents involving use of force are subject to reporting, review, and oversight mechanisms.
Reporting, Oversight, and Accountability
الإبلاغ والرقابة والمساءلة
Al Arish maintains confidential and accessible grievance and reporting mechanisms for employees, clients, and affected third parties. Reports may be submitted without fear of retaliation and are handled impartially.
Confirmed violations of human rights standards result in corrective or disciplinary action, including termination where appropriate.
Continuous Review
المراجعة المستمرة
Human rights commitments are reviewed regularly to ensure ongoing alignment with legal requirements, operational realities, and international best practice. Training, supervision, and internal audits support continuous improvement in human rights performance.